Fee profiles now support a minimum dollar amount for percentage fees, so a fee never posts for less than you expect. Customers see the minimum reflected in payment confirmations and tooltips.
Undoing a transaction is now much faster, especially the first undo in a series.
Service orders now support a specific time, not just a date, for scheduling. The service orders table shows the saved time when the Scheduled Date column is on.
You can now send SMS or voice notices right from the delinquency page, with the same tracking you get for email. Set up SMS and voice templates in your delinquency settings the same way you set up email templates.
Paste unstructured text, like an email or a note, to create a new location and account instead of filling out the form field by field.
The mailing permit printed on mailed bills is now larger and easier to read.
The accounting report account status filter now starts with Active, Inactive, Moving Out, and Moving In all selected, instead of only Active.
Field names in the account activity log now show as plain phrases instead of raw camelCase text.
A tooltip on the Role field in the user drawer explains what Admin, User, Field Technician, Current Support, and Auditor can each do.
Payment method totals now use the net allocated amount instead of the raw transaction amount, so they match the allocation summary.
Rate structures, delinquency policy, and other organization settings can now only be changed by admin users. Error messages for these settings also show correctly as toast notifications.
The error shown when a bill adjustment can't be completed now explains the HMR mismatch causing it.
The consumption chart now remembers whether you last chose Bills or Meter Reads as the data source.
You can now create a complement transaction directly from the cashiering screen.
The flags column on the billing run's Review Exceptions step is no longer fixed width, so long flag text is easier to read.
A new consumption summary report is available for download. Use it to reconcile billed consumption against transaction consumption.
Fixed a case where the wrong bill could be picked as an account's most recent bill when two bills had the same posted date.
Removing a saved payment method from the customer portal now shows up in the account's activity log, including a note when autopay was removed with it.
External meter IDs only need to be unique within a location now, not across your whole organization. This fixes import errors for utilities that reuse meter IDs.
Fixed a mismatch in reallocation totals caused by refund and adjustment transactions, so accounting reports stay consistent.
Uploading an attachment to a service order no longer wipes out unsaved edits on that page.
Customers without a saved payment method can now start autopay setup directly. It opens the Add Payment Method step first, then continues setting up autopay.