You can monitor this page to see new features, bug fixes, and other important updates about the Current Admin Portal.
The vendor we are using for our dashboards have been acquired. We will be migrating to the new dashboard experience in the next few months.
As part of our continuous improvements on reporting in general, we hav also added new reports under Accounting Reports, namely Services Sold Summary, Water Consumption Report etc.
You will now also see more options when trying to export your Route data. You can now change the Export type from the billing cycle and limit export to only locations with missing reads.
You can now disable pro-ration on the billing billing cycle and on the service.
For Mutual Water Companies, we have also added a way to manage your shareholders better. By creating a shareholder, you can designate the contact person you would like to send shareholder related material to.
This is especially useful for customers who may have multiple properties or when the property may have multiple owners listed.
Get notified when an account is removed from a specific stage of delinquency. Go to Settings → Delinquency and edit the Delinquency rule where you want to enable this.
Especially useful for Disconnected accounts who have made a payment using the portal and no longer delinquent.
See a report of duplicate meters being reused across locations in the Operations Report → Data Quality Dashboard
See service order details and location details when clicking on the map (and navigate using Google Map)!