What's New | Current Software

July 24, 2026

14 updates

Custom field options for locations
Exact start date for annualized budgets
Choose historical reads for average calculations
Email and text alerts for leak notifications
Automatic charge when a service order is completed
Fixed: leak alerts missing for high usage on a contact
Fixed: empty usage charts for some meters
Fixed: blank payment method name
Fixed: custom fee profile percentages resetting
Fixed: unresolved placeholders in email templates
Fixed: payment allocation report overpayment totals
See every meter file flag in billing review
Activity log entries for generated documents
Clearer hover color on buttons

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July 17, 2026

22 updates

Minimum fee amounts for percentage-based fees
Faster undo on transactions
Schedule service orders with a specific time
Send SMS or voice notices for delinquent accounts
Create a location and account from pasted text
Bigger mailing permit text
Accounting report filters start with all accounts
Clearer activity log entries
Role descriptions in the user drawer
Payment method totals match the allocation summary
Only admins can change organization settings
Clearer error when a bill adjustment fails
Consumption chart remembers your view
Complement transactions in cashiering
Flexible flags column in Review Exceptions
Consumption summary report
Fixed: latest bill selection with same-day postings
Fixed: payment method removal not logged
Fixed: duplicate external meter ID errors
Fixed: overpayment reallocation totals
Fixed: service order attachments resetting edits
Fixed: autopay setup without a saved payment method

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July 10, 2026

13 updates

Delete saved payment methods from a contact
Flat tiers for budget-based billing
Customize the customer portal chatbot
Leak alert settings in the customer portal
Faster account search
More context in billing glance boxes
Print bills from the preview
Fixed: payment batch allocation report totals
Fixed: bill QR codes not rendering
Fixed: misc payment account cleared on save
Fixed: meter alerts page failing to load
Fixed: missing online portal text on some bills
Fixed: stale Finix fee totals on payment batches

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July 3, 2026

20 updates

Select all in report filters
Add a location in one step
Undo an adjustment
Services sold by tax area
Summary and detail views for services sold
Clearer charge and credit options
Filter Director's Report by billing cycle
One start and end date filter for reports
Reports grouped by theme
Track water exchange and sewer provider
Second stockholder certificate ID
Clearer special fee labels
Cleaner mailing labels
Bulk confirm changeout exceptions
Clearer billing exception tabs
Map now matches filtered service orders
Fixed: end date filter reset
Fixed: meter changeout location error
Fixed: error turning on a secondary meter
Fixed: bill refresh timeouts for large batches

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June 26, 2026

11 updates

Billing summary report breakdown
Autopay enrollment confirmation email
Bulk assign service orders
Mark payment batches as accounted for
Net percent change in billing cycle summary
Bills sorted by amount in the review step
Readable variable names in communication templates
Black navigation bar
Consumption chart fixed for meter changeouts
Canceling a service transfer undoes the closing bill
Customer portal chatbot answers account linking questions

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June 19, 2026

6 updates

Payments Explorer
Generate a notice from any account
Control the customer portal chatbot from Settings
Communication campaigns redesigned
Meter alerts export includes account info again
Meter deletions logged in the activity feed

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June 12, 2026

6 updates

Set an end date on delinquency exemptions
Meter alert attention indicators
Summary section in payment batch PDFs
Empty email filter for communication lists
Move-out bills in billing cycle PDFs
Misc payment categories for cashiering

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April 30, 2026

7 updates

QR Code on Bills → One-Time Payment
AI Chat in the Custom Reports Builder
Generate Mailing Labels
AMI Meter Alerts
ArcGIS Field Maps Integration for Service Orders
Lead & Copper Rule Data in Location Details
Director's Report Enhancements

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March 31, 2026

7 updates

Improved autopay setup in the customer portal
Grouped billing
Chat sessions on the communications page
Quick move-in/move-out filters
Cancel or delete payment batches
Auditor user role
Automatic paper bill charges

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February 28, 2026

6 updates

Filter reports by billing cycle posted date
Undo a bill
Mark payment batches as reconciled
Attachments in communication campaigns
"Assigned to me" on service orders
View photos without downloading

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January 31, 2026

7 updates

Billing Summary Report
Send Form to Customers
Create a Payment Plan Without an Active Delinquency
Assign Multiple Tax Rates to a Location
Esri Integration
Payment Allocation column
Consumption Report

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November 14, 2025

3 updates

Dashboard migration coming
New accounting reports
More export options for route data

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October 30, 2025

2 updates

Disable pro-ration on billing cycles and services
Shareholder management for Mutual Water Companies

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July 23, 2025

1 update

Delinquency stage removal notifications

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July 14, 2025

1 update

Duplicate meter report

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July 11, 2025

5 updates

Service order and location details in the map
Route sequence auto-increment
Late fees as a percentage of the last bill
AR Summary report
Contact person preview

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June 6, 2025

4 updates

Easier printing of single postcard bills
Control which users can be assigned a service order
Import contacts from a file to a communications list
Meter Readings page is 75x faster

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