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Changelog

What's new?

New features, bug fixes, and updates to the Current Admin Portal.

July 10, 2026
13 updates
  • Delete saved payment methods from a contact
  • Flat tiers for budget-based billing
  • Customize the customer portal chatbot
  • Leak alert settings in the customer portal
  • Faster account search
  • More context in billing glance boxes
  • Print bills from the preview
  • Fixed: payment batch allocation report totals
  • Fixed: bill QR codes not rendering
  • Fixed: misc payment account cleared on save
  • Fixed: meter alerts page failing to load
  • Fixed: missing online portal text on some bills
  • Fixed: stale Finix fee totals on payment batches
View release →
July 3, 2026
20 updates
  • Select all in report filters
  • Add a location in one step
  • Undo an adjustment
  • Services sold by tax area
  • Summary and detail views for services sold
  • Clearer charge and credit options
  • Filter Director's Report by billing cycle
  • One start and end date filter for reports
  • Reports grouped by theme
  • Track water exchange and sewer provider
  • Second stockholder certificate ID
  • Clearer special fee labels
  • Cleaner mailing labels
  • Bulk confirm changeout exceptions
  • Clearer billing exception tabs
  • Map now matches filtered service orders
  • Fixed: end date filter reset
  • Fixed: meter changeout location error
  • Fixed: error turning on a secondary meter
  • Fixed: bill refresh timeouts for large batches
View release →
June 26, 2026
11 updates
  • Billing summary report breakdown
  • Autopay enrollment confirmation email
  • Bulk assign service orders
  • Mark payment batches as accounted for
  • Net percent change in billing cycle summary
  • Bills sorted by amount in the review step
  • Readable variable names in communication templates
  • Black navigation bar
  • Consumption chart fixed for meter changeouts
  • Canceling a service transfer undoes the closing bill
  • Customer portal chatbot answers account linking questions
View release →
June 19, 2026
6 updates
  • Payments Explorer
  • Generate a notice from any account
  • Control the customer portal chatbot from Settings
  • Communication campaigns redesigned
  • Meter alerts export includes account info again
  • Meter deletions logged in the activity feed
View release →
June 12, 2026
6 updates
  • Set an end date on delinquency exemptions
  • Meter alert attention indicators
  • Summary section in payment batch PDFs
  • Empty email filter for communication lists
  • Move-out bills in billing cycle PDFs
  • Misc payment categories for cashiering
View release →
April 30, 2026
7 updates
  • QR Code on Bills → One-Time Payment
  • AI Chat in the Custom Reports Builder
  • Generate Mailing Labels
  • AMI Meter Alerts
  • ArcGIS Field Maps Integration for Service Orders
  • Lead & Copper Rule Data in Location Details
  • Director's Report Enhancements
View release →
March 31, 2026
7 updates
  • Improved autopay setup in the customer portal
  • Grouped billing
  • Chat sessions on the communications page
  • Quick move-in/move-out filters
  • Cancel or delete payment batches
  • Auditor user role
  • Automatic paper bill charges
View release →
February 28, 2026
6 updates
  • Filter reports by billing cycle posted date
  • Undo a bill
  • Mark payment batches as reconciled
  • Attachments in communication campaigns
  • "Assigned to me" on service orders
  • View photos without downloading
View release →
January 31, 2026
7 updates
  • Billing Summary Report
  • Send Form to Customers
  • Create a Payment Plan Without an Active Delinquency
  • Assign Multiple Tax Rates to a Location
  • Esri Integration
  • Payment Allocation column
  • Consumption Report
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November 14, 2025
3 updates
  • Dashboard migration coming
  • New accounting reports
  • More export options for route data
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October 30, 2025
2 updates
  • Disable pro-ration on billing cycles and services
  • Shareholder management for Mutual Water Companies
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July 23, 2025
1 update
  • Delinquency stage removal notifications
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July 14, 2025
1 update
  • Duplicate meter report
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July 11, 2025
5 updates
  • Service order and location details in the map
  • Route sequence auto-increment
  • Late fees as a percentage of the last bill
  • AR Summary report
  • Contact person preview
View release →
June 6, 2025
4 updates
  • Easier printing of single postcard bills
  • Control which users can be assigned a service order
  • Import contacts from a file to a communications list
  • Meter Readings page is 75x faster
View release →