What's New›October 16, 2026

October 16, 2026

11 updates to the Current Admin Portal.

Account groups (limited release)

Link accounts into a group with one parent account and any number of child accounts. A new Account Group tab lists every account in the group with its balance and status. You can add a child account or remove one from the group. The account header shows the group role. Ask us to turn this on for your utility.

Metron meter read export

You can now import meter reads from the newer Metron export format.

Documents in the customer portal

Share documents like your water quality report and rate codes with customers. They find them in a docs button in the customer portal.

Faster Bill Detail exports

The Bill Detail CSV export now handles very large bill runs without slowing down or timing out.

Special fee policies start on the day you turn them on

Turning on a special fee policy used to apply it to older transactions too. It now applies only to transactions created after you turn it on.

Safer bulk undo

Bulk undo for delinquency fees now double-checks each transaction before it changes anything. If two people run the same undo at once, only one goes through.

Omni dashboard connection fix

Fixed a connection problem that made some Omni dashboard requests fail. Responses are also faster.

Form Responses filters

Form Responses now has one heading. Switch between Open, Completed, and Archived with a toggle that shows counts, next to Export, Archive, and Complete.

Clearer wording on due upon receipt bills

Bills that are due upon receipt now say so on the bill, since the due date is hidden.

Customer portal navigation bar

The logo and utility name are the same size on every screen width. Fixed the layout of the sign-in page navigation bar when the docs button is on.

Default to Omni Dashboard setting removed

The Default to Omni Dashboard toggle is gone from Settings, Organization, Features. Your current dashboard default stays as it is.