What's NewJuly 10, 2026

July 10, 2026

13 updates to the Current Admin Portal.

Delete saved payment methods from a contact

You can now delete a saved payment method right from a contact's preview drawer, with a confirmation step first.

Flat tiers for budget-based billing

Budget-based billing now supports flat-tier rate structures.

Customize the customer portal chatbot

A new Chatbot settings tab lets you add water-saving tips, leak help, and account number guidance, so the chatbot's answers match your utility.

Leak alert settings in the customer portal

Customers can now manage their own leak alert notification settings from the customer portal.

Faster account search

Account autocomplete fields now show a loading state and load faster.

More context in billing glance boxes

Glance boxes on the billing summary now show consumption and usage charge, with green or red highlights for percent change, so you can catch issues before posting bills.

Print bills from the preview

The bill preview drawer now has a Print action next to Email and Download PDF.

Fixed: payment batch allocation report totals

Fixed a sign error that could show the wrong total on the Payment Batch Allocation report.

Fixed: bill QR codes not rendering

Fixed an issue where QR codes on bills were not rendering.

Fixed: misc payment account cleared on save

Saving your organization preferences no longer clears your configured misc payment account.

Fixed: meter alerts page failing to load

Fixed an error that kept the meter alerts page from loading.

Fixed: missing online portal text on some bills

Bills without a usage graph now show the online portal reference text too.

Fixed: stale Finix fee totals on payment batches

Finix fee totals on payment batches no longer go stale as payments are added, so rounding is calculated correctly on export.