Platform/Audit History
Built-in

Easy error correction, with a full audit trail.

You context-switch all day, and errors happen. Undo an unbilled transaction with one click, adjust a posted bill without a workaround, or correct a meter read from last cycle and let Current add the charge or credit for you. Every change is logged so you can recall what happened in seconds.

Current · Activity Feed
Activity feed
Cycle 04 posted · 6,482 bills
Karen C. · 2:14 PM · $421,340.00
#1041 late fee assessed · $25.00
System · 11:02 AM
#3391 read adjusted · 312% → est.
Karen C. · 10:47 AM
#2280 payment plan created
Marcus T. · 9:58 AM
Meter data imported · 6,482 reads
System · 9:02 AM
How it works

Logged automatically. Accessible instantly.

Activity tracking is built into every action in Current. There's nothing to configure. Every post, adjustment, payment, and exception resolution is captured the moment it happens.

Actions log automatically

Every edit, post, payment, fee, and exception resolution is captured without any setup.

Live team feed

A persistent sidebar shows what your team is working on right now, across all accounts.

Account-level timeline

Drill into any account to see its full event history from day one.

Export for audits

Download the activity log for any date range as a spreadsheet.

Undo and adjust

Fix mistakes before or after billing.

Most billing systems make you call support or rebuild a bill by hand. Current gives you direct controls on the account, and logs every correction automatically.

Undo before it bills

Recorded a payment on the wrong account or entered a fee by mistake? Undo removes the transaction while it is still unbilled. One click, no ticket.

Adjust after posting

Posted a bill with the wrong amount? Apply an adjustment that updates the account balance and carries forward to the next statement.

Meter corrections from last bill

Change a read from the previous cycle and Current recalculates usage, then adds the adjustment or new charge to the account for you.

Meter read corrections

Adjust a read from last bill. The charge posts itself.

When a customer disputes usage or you catch a bad read after posting, open the meter from the account and change the reading from the last bill. Current figures out the difference and adds the correction charge or credit without a separate manual entry.

  • Pick any meter and cycle from the account view
  • Usage and dollar amount recalculate from your rate schedule
  • Adjustment or new charge lands on the account automatically
  • Correction shows in the activity feed with who made the change
Account #3391 · Meter adjustment
Adjust read · Cycle 03
Meter W-1042
FieldBeforeAfter
Read4,8124,680
Usage1,240 gal1,108 gal
Billed$248.10$221.40
Adjustment added automatically
Credit of $26.70 applied to account balance
Unbilled transactions

Undo a mistake before the next bill goes out.

Payments, fees, and manual charges sit on the account until the next billing cycle. If you entered one on the wrong account or typed the wrong amount, undo it in place. The transaction disappears and the balance updates immediately.

  • Undo payments, fees, and manual charges while still unbilled
  • Account balance updates the moment you confirm
  • Undo action logged in the activity feed
  • No support ticket or database edit required
Account #5120 · Transactions
Unbilled transactions
Payment received · $142.00
Mar 18 · Check #8841
Late fee · $25.00
Mar 12 · Manual entry
Posted bill adjustments

Correct a billed amount without rebuilding the bill.

Once a cycle is posted, you can still fix it. Apply an adjustment to a specific charge on the account and Current updates the balance. The correction shows on the customer's next statement and in the audit trail.

  • Adjust individual line items on a posted bill
  • Credit or debit posts to the account balance right away
  • Carries forward to the next bill or customer notice
  • Full record of who adjusted what and when
Account #3391 · Posted bill
Cycle 04 · Posted Mar 1
$248.10
ChargeAmount
Water usage$198.10Adjust
Base fee$35.00
Late fee$15.00Adjust
Adjustment of −$15.00 queued for next statement
Live activity feed

See what your team is doing, as they do it.

The activity bar runs alongside the admin panel at all times. Every action by any staff member appears in real time, including billing posts, resolved exceptions, recorded payments, and new service orders.

  • Real-time feed visible across the whole team
  • Filter by user, action type, or date range
  • Click any entry to jump directly to the affected account
  • Spans the last 30 days with full search
Activity · Last 30 days
Karen C. ▾
Filter by user
Cycle 04 posted · 6,482 bills
Karen C. · 2:14 PM · $421,340.00
#3391 read adjusted · 312% → est.
Karen C. · 10:47 AM
37 exceptions resolved
Karen C. · 10:38 AM
Per-account audit trail

Trace any bill, payment, or adjustment back to the person who made it.

Every account carries its own immutable event timeline with every bill generated, every adjustment made, every payment recorded, and every exception cleared. Board reviews and audits stop being a fire drill.

  • Immutable records that can't be modified or deleted
  • Linked to the user and timestamp of every action
  • Covers billing, payments, adjustments, delinquency, and service orders
  • Accessible from any account view without switching screens
Account #3391 · Activity
Account timeline
Bill generated · $248.10
System · Cycle 04
Read adjusted · 312% → est.
Karen C. · manual override
Late fee assessed · $25.00
System · delinquency rule
Payment received · $273.10
Online payment
The payoff

Audit-ready, every day of the year.

Utilities on Current spend less time preparing for audits and board reviews because the record is always there, already organized.

100%

of actions by any staff member are logged, with no manual entry required.

< 30 sec

average time to answer “what happened to this account?” with the activity feed.

0

extra setup. Audit logging is on by default for every organization.

From the field
“When the board asks about a specific customer's account, I can pull up exactly what happened and who did it in about ten seconds. That used to take days.”
Office Manager · Rural Water District

See undo, adjust, and audit history in action.

Book a demo and walk through undoing an unbilled transaction, adjusting a posted bill, and correcting a meter read from last cycle.