One variant of our bill template includes a QR code that links directly to the one-time payment page. Removes friction from the payment experience.
AI chat is now embedded in the Create Custom Reports dashboard. Select Data Agent on the left-hand side and describe what you want to build.
Staff can now generate printable mailing labels directly from the platform. Go to the Communications section and look for Print Mailing Labels along the top. Print for all customers or a specific subset.
A new Meter Alerts page lets utilities with AMI capabilities see alerts for high usage, continuous flow, and no consumption.
Service orders now sync with ArcGIS Field Maps Tasks in real time, keeping field crews and the back office aligned.
Location detail pages now include a dedicated section for lead and copper rule compliance data, supporting regulatory tracking and reporting.
Several additions this month: a payment allocation breakdown, delinquency data, a services sold summary, and a consumption report are all now included in the Director's Report. This is a go-to summary for any district.
